Customer needs awareness

Having been in the technology business — one way or another — during 40 years of working, I’m very interested in the evolution of the number of outlets being provided in various venues, such as hotel rooms, cruise ship cabins, and waiting areas.

On a recent trip, I stayed at both a Quality Inn and a Hampton Inn, and while the outlets available in the Quality Inn room were adequate, the ones in the Hampton Inn room far exceeded them.

In addition to the outlets in the walls, there were 2 outlets built into the desk itself, 2 built into the lamp sitting on the desk, and 2 on the lamp on the nightstand between the two beds.

The most impressive to me, though, were the two on the microwave. It’s the first time I’ve seen that.

You can safely plug in devices that draw 4 amps or fewer into a 4-amp max outlet, which includes many small electronics like phone chargers, small lamps, and some low-wattage appliances.

A 9-amp max outlet can safely power most common electronic devices like lamps, chargers, computers, and TVs, as long as the total wattage of all devices plugged in doesn’t exceed the outlet’s capacity.

2 thoughts on “Customer needs awareness”

  1. Not enough accessible outlets in hotel rooms is a pet peeve of mine! I want at least two within reach on the night stand. I don’t want to have to unplug the lamp or move a dresser!

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    • Having to move a dresser is the worst! The last time I had to do that was in a hotel room in Kentucky, and we found bug casings on the floor under it!

      Thank you for reading and commenting, Suzanne! xxoo

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